Frequently Asked Questions

Everything you need to know about your FlavCity style journey.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping can take 7-14 business days.

How do I return or exchange an item?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached. You can start your return process through our online portal to receive a prepaid shipping label.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your garments sustainably sourced?

Yes, FlavCity is committed to ethical fashion. We use organic cotton and recycled materials in 80% of our collections, and we only partner with factories that guarantee fair wages and safe working conditions.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress until it reaches your door.